Privacy Policy
This Privacy Policy describes how The Asteria Co. (theasteriaco.com) and its holding company The Spiritual Luxe Collective and Group Forty Three collect, use, and disclose your Personal Information when you visit or make a purchase from theasteriaco.com (also referred to as the “Site” or “we”).
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support, join our mailing lists, or participate in surveys or forms.
In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Device Information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processors Squarespace, Klaviyo, Typeform, and Zapier; also shared with our holding company The Spiritual Luxe Collective, Group Forty Three, and its subsidiaries.
Order Information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, process payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and—when in line with your preferences—provide information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processors Squarespace, Paypal, Afterpay, Shop, Rollo, Shippo, Klaviyo, Typeform, and Zapier.
Customer Support Information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: shared with Squarespace, Klaviyo, Typeform, and Zapier.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
The Asteria Co. ℅ The Spiritual Luxe Collective shares your Personal Information with its holding company Group Forty Three and its subsidiaries, as well as other service providers, to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.
We use Klaviyo for email and SMS marketing communications. You can read more about how Klaviyo uses your Personal Information here: https://www.klaviyo.com/legal/privacy.
We use Typeform to collect survey and quiz responses. You can read more here: https://admin.typeform.com/to/dwk6gt.
We use Zapier for automation services to connect our tools. You can read more here: https://zapier.com/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers from The Spiritual Luxe Collective and Group Forty Three.
When you purchase something from our store, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s IP address to provide us with information that helps us learn about your browser and operating system.
Email Marketing
With your permission, we may send you emails about our store, new products, and other updates.
SMS & Mobile Marketing
With your permission, we may send you text messages about our store, new products, promotions, and other updates. This may include checkout reminders (such as abandoned cart notifications).
By opting into SMS, you agree to receive marketing text messages from The Asteria Co. (powered by Klaviyo). Message frequency may vary. Standard message and data rates may apply. Consent to receive SMS is not a condition of purchase. You can opt out at any time by replying STOP or following the instructions provided in the messages.
We may share your SMS-related information (such as your phone number and message engagement data) with third-party service providers like Klaviyo and Zapier solely for the purpose of delivering text messages and improving our messaging services. We do not sell or share your SMS information with third parties for their independent marketing purposes.
Your Rights
GDPR (EEA Residents)
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us using the contact information below.
Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States.
CCPA (California Residents)
If you are a resident of California, you have the right to access the Personal Information we hold about you (“Right to Know”), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us using the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
We use cookies to optimize your experience on our Site. These include functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by remembering actions and preferences.
You can control and manage cookies through your browser settings. Blocking cookies may impact how our Site functions.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices, operations, or legal/regulatory requirements.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
hello@theasteriaco.com
The Asteria Co. ℅ Group Forty Three
15205 Collier Blvd. Ste 106-140
Naples, Florida 34119 USA
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.