SHIPPING & DELIVERY

At Asteria, we believe the experience of receiving your piece should be as effortless and refined as wearing it. Every order is handled with the utmost care, ensuring it arrives beautifully packaged and ready to be cherished.

Silver necklace with a pendant featuring a Native American chief's profile, placed inside an open black jewelry box labeled 'Nsteria'.

PROCESSING TIMES

All orders are processed within 3 to 5 business days. Please note that during peak seasons or special launches, processing times may be extended. You will receive a confirmation email with tracking details once your order has shipped.

SHIPPING OPTIONS & ESTIMATED DELIVERY

We offer a selection of shipping methods to accommodate your needs:

  • Standard Shipping: Estimated delivery within 5 to 7 business days

  • Expedited Shipping: Estimated delivery within 2 to 3 business days

  • Overnight Shipping: Estimated delivery within 1 business day (available for select locations)

Shipping times vary based on your location and chosen shipping method. While we strive to ensure prompt delivery, unforeseen delays due to carriers, weather conditions, or customs may occur.

SHIPPING POLICY

Asteria ships across the United States of America.

INTERNATIONAL SHIPPING

A Note to Our Canadian Customers

At this time, we do not offer direct international shipping to Canada, as the duties and import taxes on jewelry are often disproportionate to the value of the piece. We want every Asteria experience to feel effortless and fair.

That said, we cherish our Canadian community and, a few times each year, we extend a Concierge Delivery Service designed exclusively for you. During these special windows, Canadian orders are handled through our private delivery channel, allowing for a seamless domestic experience within Canada. The flat-rate fee for this service is $18 CAD.

If you’d like to be notified the next time Concierge Delivery is available, please email us at info@theasteriaco.com with the subject line Canada Concierge Notification. We’ll be delighted to keep you informed.

For Our European customers:

We do not currently offer direct shipping to Europe. However, we’re always open to exploring custom requests on a case-by-case basis. If you’re located in Europe and would like to inquire about a special shipment, please contact us at info@theasteriaco.com.

ORDER TRACKING

Once your order has shipped, you will receive an email with tracking information so you can follow its journey. If you have any concerns about your shipment, please reach out to us at hello@theasteriaco.com.

Luxury is not just in the details of our craftsmanship—it is in the experience of receiving and wearing each piece. Should you need any assistance, our team is always here to ensure your order arrives seamlessly.

Make it stand out

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.